WHAT ARE THE IDEAL SETTINGS TO USE ARTWORKSERVICES.COM 
WHAT ARE THE BENEFITS OF REGISTERING?
DO I HAVE TO BUY ANYTHING IF I REGISTER?
WHY DO I HAVE TO INSERT MY PERSONAL INFORMATION WHEN I REGISTER?
HOW SAFE WILL MY PERSONAL INFORMATION BE?
CAN I CHANGE MY REGISTRATION DETAILS? 
HOW CAN I PERSONALISE A PRODUCT WITHOUT DESIGN SKILLS? 
HOW MUCH CONTROL DO I HAVE OVER MY IMAGE?
AM I LIMITED BY LAYOUTS ON YOUR SITE?
HOW LONG WILL IT TAKE TO PRODUCE MY ORDER? 
ARE YOUR PRODUCTS PROFESSIONALLY PRODUCED?
WHAT DESIGN METHODS DO YOU USE?
WILL MY PRODUCTS LOOK LIKE THE ARTWORK I DESIGN ONSCREEN?
HOW DO I RETRIEVE A SAVED PROJECT?

WHAT ARE THE IDEAL SETTINGS TO USE ARTWORKSERVICES.COM
To get the best out of www.artworkservices.com we advise you to set your monitor to at least 800x600 with default font setting and to view the site on a PC using either Internet Explorer 4.0/ Netscape 6.0 or above. If you're using a Mac, we recommend you use Internet Explorer 5.0 or above.

WHAT ARE THE BENEFITS OF REGISTERING? 
While all users are able to check out our sites and services freely without registering, only registered members get to use our new, state-of-the-art Design Studio, and have access to our virtual sampling services, regular newsletters, discounts and special offers. Simply take a minute to input the requested details (email address, password, address etc) and enjoy the rewards!

DO I HAVE TO BUY ANYTHING IF I REGISTER?
No. In fact, you can browse our catalogues, upload and design with an image and submit an order enquiry without being obliged to buy. We want to make your visit to artworkservices.com as satisfying and rewarding as possible. By allowing you to design whatever you wish on anything you want, we hope we have succeeded in our objective.

WHY DO I HAVE TO INSERT MY PERSONAL INFORMATION WHEN I REGISTER?
The more we know about you, the better we can make artworkservices.com and the more accurately we can tailor our service to your needs. The details and feedback you provide help us to understand better the products you want to see in our catalogues, which special offers are most beneficial to you and how best to ensure you effectively streamline your promotional spending.

HOW SAFE WILL MY PERSONAL INFORMATION BE?  
We insist upon the tightest security available because the privacy of your information is vital to us. That is why we ask you to fill in these details when you register. Your chosen email address represents your user name while the password you enter is your unique identification. It must contain a minimum of 4 and no more than 15 characters (numbers or letters) and IS case sensitive - so remember if you have used capital letters! In the event that you forget your password, answering your secret question entitles you to obtain a new one. NB - we advise you NOT to use obvious passwords (like your name for example). Try to make your password as unique to you as possible to further ensure the safety of your private information.

CAN I CHANGE MY REGISTRATION DETAILS?  
You can alter your personal information at any time. After you have logged in, you can go to your registration details and make your required changes (whether it's your contact information or your User ID and password) and then confirm the same.

HOW CAN I PERSONALISE A PRODUCT WITHOUT DESIGN SKILLS?  
You don't need to have knowledge of design programs to get the most out of artworkservices.com. Our Design Studio and its comprehensive Help facility is all you need to bring your ideas to life.

HOW MUCH CONTROL DO I HAVE OVER MY IMAGE? 
You have total control over your image in the Design Studio. You can upload any image you like as long as it conforms to our file format specifications, and while it's on screen, you can re-size and re-position your image as you wish.

AM I LIMITED BY LAYOUTS ON YOUR SITE?
Artworkservices.com is proud to offer extensive opportunities. Although you are selecting from available print areas, our easy-to-use Design Studio lets you personalise a product as uniquely as you like. Upload your own image and add text and you'll find yourself really challenging your imagination.

HOW LONG WILL IT TAKE TO PRODUCE MY ORDER?  
Most requests take between 12 and 24hrs while some can take as long as 48hrs, depending on the complexity of the work involved. However whenever you require a faster delivery time, please contact our customer service team who will be happy to advise.

ARE YOUR PRODUCTS PROFESSIONALLY PRODUCED?  
The graphics and typefaces that we use are of the highest quality. We transmit a resolution-independent EPS (Encapsulated Post Script) file to our printers and suppliers who use only the finest paper, inks and necessary materials.

WHAT DESIGN METHODS DO YOU USE? 
The process depends on the product and the type of design you want. The Specification page of all items will indicate the methods that can be utilised and you also select on promotional products the imprint process(es) you want to use.

WILL MY PRODUCTS LOOK LIKE THE ARTWORK I DESIGN ONSCREEN?  
We assure you that what you see onscreen is what you will receive. We cannot make any guarantees regarding colour however due to the diversity of user systems. Equally, all computer screens are set to display in a RGB colours format while printing adopts the CMYK colours format. Due to the small difference this creates, some colours will occasionally alter slightly from their onscreen appearance during the print process. If you insert a Pantone Number on the Colour Tool however, your print will match it.

HOW DO I RETRIEVE A SAVED PROJECT?  
If you want to continue work on a saved design or re-order a previously saved project, login and go to your My Projects Page. Select the View Projects option to see your saved work(s). You can edit work(s) you haven't already purchased and/or purchase previously ordered projects at the click of a button! 

WHAT PAYMENT OPTIONS DO YOU ACCEPT?  
We accept payment details over the telephone or by post, by credit card and by cheque. Please note that accounts settled by cheque will delay the fulfillment of orders until payment has cleared. 

HOW CAN I TRACK THE PROGRESS OF MY ORDER? 
Login and view your account to track the status of an order and obtain your order history.

HOW DO I CONTACT YOU IF I HAVE ANY QUESTIONS OR PROBLEMS?  
Our customer services contact number is 08707-424380 and our email address is yourteam@artworkservices.com.

CAN I SEE A SAMPLE OF YOUR WORK? 
You can view several examples of work….. to allow you the chance to see it, touch it and hold it, enabling you to make a final judgement that little bit more easily.